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HIPAA Compliance Statement

Effective Date: January 1, 2026  •  Last Updated: January 1, 2026

Carevo Home Health Care is committed to protecting the privacy and security of our clients’ health information. We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable privacy and security regulations.

1. Protected Health Information (PHI)

Protected Health Information (PHI) includes any information that relates to a patient’s health condition, care, or payment for care that can be linked to an identifiable individual.

  • Medical history and care records
  • Personal identification details
  • Insurance and billing information
  • Communication related to health services

2. How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect PHI against unauthorized access, disclosure, alteration, or destruction.

  • Secure electronic record systems
  • Access controls and password protection
  • Staff training on privacy and confidentiality
  • Secure data storage and encrypted communications

3. Use and Disclosure of PHI

We may use or disclose PHI only as permitted or required by law, including:

  • To provide and coordinate patient care
  • For billing and payment purposes
  • For healthcare operations and quality improvement
  • When required by legal or regulatory authorities
We do not sell, rent, or share your Protected Health Information for marketing purposes without explicit written authorization.

4. Patient Rights Under HIPAA

Under HIPAA, patients have the right to:

  • Request access to their medical records
  • Request corrections to inaccurate information
  • Request restrictions on certain disclosures
  • Receive an accounting of disclosures
  • File a complaint regarding privacy concerns

5. Breach Notification

In the event of a data breach involving unsecured PHI, we will notify affected individuals as required by law and take immediate corrective action.

6. Staff Responsibility

All employees and healthcare professionals affiliated with Carevo are required to follow strict confidentiality policies and undergo ongoing privacy training.

7. Contact Information

Carevo Home Health Care
109 King Ave E
Newcastle, ON L1B 1H3
Phone: (123) 456-7890
Email: info@carevohomehealthcare.com
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