politique de confidentialité

Effective Date: January 1, 2026  •  Last Updated: January 1, 2026

Carevo Home Health Care (“Carevo”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Information provided through contact forms

Health-Related Information

If you contact us regarding care services, we may collect limited health-related details necessary to respond to your inquiry.

Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Provide home health care services
• Schedule consultations
• Improve our website and services
• Communicate updates or important information
• Comply with legal obligations

We do not sell or rent your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

• Improve user experience
• Analyze website traffic
• Enhance site performance

You may disable cookies in your browser settings at any time.

4. Sharing of Information

We may share your information only when necessary:

• With healthcare professionals involved in care
• With service providers assisting our operations
• When required by law or legal request
• To protect the safety and rights of our clients

All third parties are required to protect your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18 without parental or guardian involvement.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: